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Shopping Help
Everything you need to know about ordering, delivery, returns, and warranty — or call us directly on +27 72 160 5556.
Delivery & Shipping
Delivery times, free shipping threshold, and what to expect after you order.
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Returns & Exchanges
30-day returns, CPA rights for defective products, and how to start a return.
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2-Year Warranty
What's covered, how to make a claim, and our free collection and repair process.
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FAQ
Common questions about machines, bags, orders, and accounts — answered.
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Still need help?
Anneke answers personally — call, WhatsApp, or email and you'll hear back the same day.